Testimonials

When I REALLY needed a car, an AFFORDABLE car – no one would help me due to credit issues. Other dealerships seemed to be telling me only WHY they wouldn’t help me! But not Nick Rice of FREELAND CHEVROLET! From our very first conversation he seemed genuinely interested in helping me with no apparent pre judgments about my credit situation. To me, I felt like a valued customer needing a car – not a bad credit statistic. Every single step of the buying process was handled professionally and with attention placed on listening to what I needed – not telling me what he thought I should get “or else”. I have never enjoyed doing business with such a stellar group of people in my life! Even the finance department, Sue and Theresa were FABULOUSLY helpful and caring! I wholeheartedly recommend Nick Rice to anyone wanting to buy a car! It will be the BEST buying experience imaginable!

Not only did the transaction go extremely smooth, but I enjoyed talking with Jim Bean as he sold me the car also. I look forward to my next purchase at Freeland. Much appreciation to Melissa on her assistance in getting the financing processed. I have never had such genuine friendly service in my lifetime.

I just want to let you know that this was a new experience for me. I have purchased new cars in the past and have always walked away dreaded with the whole process. Everyone at your dealership was very professional. I have always removed anything with the dealership’s name on it from my car, but will keep Freeland’s name on it this time. I will make sure everyone I know, will know where I got my car and will come back again.

My van was fixed today. I want to thank you for selling me this van and I am impressed with the service I have received not only from you, Melissa in the finance dept., people in the service dept. including Ishmael and the tech who worked on my van, Gordon the shuttle driver, and staff who walked through the waiting area and said good morning and asked if we needed anything. I would recommend anyone to come to Freeland to purchase a vehicle.

I heard the advertisement of the Buy Here Pay Here ad on 92.1, I contacted Jim Bean and he gave me the best customer service to his knowledge and I’m very satisfied with the vehicle of choice.

I want you to know how pleased and excited I am about my new Aveo. I have told everyone about Freeland and I will certainly be a returning customer when the time comes. Before I came to Freeland I had went down the road to Hickory Hollow Kia it was the WORST experience of my life. They tried everything they could to put me in a car that I could not afford. It was like they thought I would be an easy person to trick into any deal. Before I ever went into their dealership I had spoke with them and told them what I could do price and payment wise I was told it wouldn’t be a problem. However, when I got there they would not work with me at all. They tried everything from telling me to cut out the drinks I buy at work to finding out I had pets and asking me what would I do if one of them ever had to go to the vet urgently if the price they were offering me was going to break me that bad. I have never been so insulted anywhere in my life. When I left that dealership they told me they would try to find me something used and give me a call…I never heard from them again.

My best friend had seen your commercial on TV and told me to give you guys a try and I’m so thankful that I did. From the first time I spoke with Lloyd he was great! I told him what I could do and what I could afford. I came in and when the banks wouldn’t work with me you all found a way and were able to put me in a safe reliable car that I absolutely LOVE. I couldn’t be happier. The time I spent in your dealership I watched all of your sales staff working with people and everyone was wonderful. There were people smiling everywhere and I personally never witnessed anyone being rude or disrespectful to anyone. You all have created a wonderful atmosphere and found a great staff to help people like me not only purchase a car but also get into to a car and not be over our heads. You are all GREAT keep up the good work.

My car buying experience at Freeland Chevrolet was the best I have ever experienced. The customer service you guys provided was ideal, and the staff was straightforward and honest. I was a little nervous about driving 6 hours to purchase a vehicle but all that quickly went away when I got there. You guys treated me a lot better than most dealerships would have and I am grateful for that. This was definitely the easiest way I have ever purchased a car. I could not stop telling my friends and co-workers about Freeland, and they all love the car and so do I. You guys are Number One in my book.

I would like to say how much I was surprised at my experience working with Albert to get into a car. I’ve worked on car lots and I’ve run a Hertz Car rental store in the past that was on a car lot as well. Most salesmen pressure you into buying what ever is going to pay them the most money. I’ve seen this happen a lot. Albert helped me get into the type of car I was looking for and was very courteous and professional as well. I walked onto the lot a little nervous about buying a car because of what I’ve seen in my years on car lots. It was comfortable and I really appreciate the way I was treated.

It was a pleasure to meet the Freeland staff and do business with you all yesterday. I want to thank you for the great buying experience. Thank you for being honest and straightforward with everything with me; you don’t see that anymore as I noticed on the other dealerships. I truly believe your business practices are the best in the business and I am so glad I gave it one more shot to buy a car from you guys because it was WORTH IT! That also restored faith in me that there still are professional people with integrity in the intimidating car buying business. I will highly recommend you to anyone who is in the process of buying a car. Freeland Chevy is the one stop place, why even bother to go anywhere else!

Having been to Autofair Chevy this past summer to find a Cobalt, I did not even consider going to the dealership again. However, I saw an advertisement regarding Freeland Chevrolet and decided to stop on my way to nine other dealerships that day. Turns out, this was the only stop I made. The service I received that day was amazing. I did not receive any pressure to purchase whatsoever by Darrell Meyer, my salesman. I was encouraged to try several cars before deciding on one. The location of the dealership allowed for a full and complete test drive. When an offer was made, there were no games played to “coerce” a higher bid, and closing the deal was equally trouble-free. Requested adjustments were handled professionally. Darrell has followed up with me after the sale. How cool is that? Every person involved in the completion of the sale treated me with the utmost respect, never harassing or threatening. When it is time to trade again, it will be Freeland Chevy that I will drive to first and last. My Cobalt is performing top notch, and I have gotten great service after the sale. Thanks again, Freeland Chevy!